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STAGE 1- NORMAL WATER SUPPLY

The CHWD Board of Directors recently changed the Districts water conservation Stage from a Stage 2 Water Alert to a Stage 1 Normal Water Supply. This means that the District’s water supply is able to meet all the water demands of its customers in the immediate future. In order to meet the Stage 1 Water Conservation goals CHWD customers should take the following steps to use water efficiently.

Water Conservation Stages

STAGE 1 – NORMAL WATER SUPPLY   
1.	Water shall be confined to the customer’s property, not run off to adjoining properties or roadside ditch or gutter, and not watered past the point of saturation.  
2.	Free-flowing hoses for all uses are prohibited.  Automatic shut-off devices must be used.  
3.	Leaking customer pipes or faulty sprinklers shall be repaired within five (5) working days or less if the problem is severe.  
4.	All pools, spas, and ornamental fountains/ponds shall be equipped with a recirculation pump and shall be constructed to be leak-proof.  Pool draining and refilling shall be allowed only for health, maintenance, or structural considerations.  
5.	Washing streets, parking lots, driveways, sidewalks, or buildings, is prohibited except as necessary for health, esthetic or sanitary purposes.  
6.	Customers are encouraged to take advantage of the District’s water conservation programs and rebates found at CHWD.org

STAGE 2 – WATER ALERT  The requirements for meeting a Stage 2 Water Alert include all of the Stage 1 Normal Water Year requirements, PLUS THE FOLLOWING  
1.	Reduce landscape and pasture irrigation by 5 – 10%.  Customers with "smart" irrigation timers or controllers to set their controllers to achieve 90 to 95% of the evapotranspiration "ET" rate.  Drip irrigation systems are excluded from this requirement.  
2.	Reduce indoor water use by 5 – 10%.   
3.	Users of construction meters and fire hydrant meters will be monitored for efficient water use.

STAGE 3 – WATER WARNING The requirements for meeting a Stage 3 Water Warning include all of the Stage 1 Normal Water Year requirements, PLUS THE FOLLOWING   
1.	Reduce landscape and pasture irrigation by 11 – 25%.  Customers with "smart" irrigation timers or controllers are asked to set their controllers to achieve 75 to 89% of the evapotranspiration "ET" rate.  Drip irrigation systems are excluded from this requirement.  
2.	Reduce indoor water use by 11 – 25%.    
3.	Users of construction meters and fire hydrant meters will be monitored for efficient water use.  4.	Restaurants shall serve water only upon request.  
5.	Provisions of the Water Shortage Rate Structure may be implemented by the Board of Directors.

STAGE 4 – WATER CRISIS: SHORT-TERM  The requirements for meeting a Stage 4 Water Crisis- Short Term include all of the Stage 1 Normal Water Year requirements, PLUS THE FOLLOWING   
1.	Leaking customer pipes or faulty sprinklers shall be repaired within 24 hours or less if the problem is severe.  
2.	All pools, spas, and ornamental fountains/ponds shall be equipped with a recirculation pump and shall be constructed to be leak-proof.  No potable water from the District’s system shall be used to fill or refill swimming pools, artificial lakes, ponds or streams.  Water use for ornamental ponds and fountains is prohibited.   
3.	Reduce landscape and pasture irrigation by 26 – 50%.  Customers with "smart" irrigation timers or controllers are asked to set their controllers to achieve 50 to 74% of the evapotranspiration "ET" rate.  Drip irrigation systems are NOT excluded from this requirement.  
4.	Reduce indoor water use by 26 - 50%.    
5.	Users of construction meters and fire hydrant meters will be monitored for efficient water use. Use of reclaimed water for construction purposes is encouraged.  
6.	Flushing of sewers or fire hydrants is prohibited except in case of emergency and for essential operations or unless specifically authorized by the District.  
7.	Installation of new turf or landscaping is prohibited.  
8.	Irrigation is limited to two days per week.

STAGE 4 – WATER CRISIS: LONG-TERM  The requirements for meeting a Stage 4 Water Crisis –Long Term include all of the STAGE 4 – WATER CRISIS: SHORT-TERM PLUS THE FOLLOWING:   
1.	Provisions of the Water Shortage Rate Structure may be implemented by the Board of Directors.  
2.	Water for flow testing and construction purposes from water agency fire hydrants and blow-offs is prohibited. Use of reclaimed water for construction purposes is encouraged.  
3.	No commitments will be made to provide service for new water service connections unless the Department of Water Resources Model Water Efficient Landscape Ordinance is followed and the plans have been approved by the county or city building department which has jurisdiction over the property location.  Any authorized landscape for new connections is subject to all restrictions set forth in Stage IV.

STAGE 5 – WATER EMERGENCY: SHORT-TERM- 45 DAYS OR LESS 	  	  
1.	Leaking customer pipes or faulty sprinklers shall be repaired immediately.  Water service will be suspended until repairs are made.     
2.	Washing streets, parking lots, driveways, sidewalks, or buildings, is prohibited except as necessary for health or sanitary purposes.   
3.	Reduce landscape and pasture irrigation by more than 50%.  Customers with "smart" irrigation timers or controllers are asked to set their controller to achieve 75% or more of the evapotranspiration "ET" rate.  Drip irrigation systems are not excluded from these requirements.  
4.	Reduce indoor water use by more than 50%.    
5.	Use of construction meters and fire hydrants is prohibited except in case of emergency and for essential operations or unless specifically authorized by the District.   
1.	Irrigation shall be limited to two days per week.  Application of potable water to outdoor landscapes during and within 48 hours of measurable rainfall is prohibited.    
6.	Water for flow testing and construction purposes from water agency fire hydrants and blow-offs is prohibited. No potable water from the District’s system shall be used for construction purposes including but not limited to dust control, compaction, or trench jetting. Use of reclaimed water for construction purposes is encouraged.  
7.	No commitments will be made to provide service for new water service connections unless the Department of Water Resources Model Water Efficient Landscape Ordinance is followed and the plans have been approved by the county or city building department which has jurisdiction over the property location.  Any authorized landscape for new connections is subject to all restrictions set forth in Stage 4.  
8.	Automobiles or equipment shall be washed only at commercial establishments that use recycled or reclaimed water.  
9.	Landscape and pasture irrigation is prohibited.

STAGE 5 – WATER EMERGENCY: LONG-TERM  The requirements for meeting a Stage 4 Water Crisis include all of the STAGE 5 – WATER EMERGENCY: SHORT-TERM requirements, PLUS THE FOLLOWING    
1.	Landscape and pasture irrigation are prohibited except for trees and shrubs.  
2.	Reduce indoor water use by more than 50%.  Contact the District for tips and techniques to reduce indoor water use.    
3.	Use of construction meters and fire hydrants is prohibited except in the case of emergency and for essential operations or unless specifically authorized by the District.   
4.	Provisions of the Water Shortage Rate Structure may be implemented by the Board of Directors.  
5.	Flushing of sewers or fire hydrants is prohibited except in case of emergency and for essential operations or unless specifically authorized by the District.  
6.	Outdoor irrigation is prohibited except for trees and shrubs.  
7.	Water for flow testing and construction purposes from water agency fire hydrants and blow-offs is prohibited. No potable water from the District’s system shall be used for construction purposes including but not limited to dust control, compaction, or trench jetting. Use of reclaimed water for construction purposes is encouraged.
  • Water is to be confined to the customer’s property and shall not be allowed to run off to adjoining properties or to the roadside ditch or gutter.  Care shall be taken not to water past the point of saturation.
  • Free-flowing hoses for all uses are prohibited.  Automatic shut-off devices must be attached on any hose or filling apparatus in use.
  • Leaking customer pipes or faulty sprinklers shall be repaired within five (5) working days or less if warranted by the severity of the problem.
  • All pools, spas, and ornamental fountains/ponds shall be equipped with a re-circulation pump and shall be constructed to be leak-proof.  Pool draining and refilling shall be allowed only for health, maintenance, or structural considerations.
  • Washing streets, parking lots, driveways, sidewalks, or buildings, is prohibited except as necessary for health, aesthetic or sanitary purposes.

Customers are encouraged to take advantage of the District’s water conservation programs and rebates. You can learn more about these by visiting www.chwd.org/rebates

Did You Know?

Folsom is a relatively small reservoir with a very high refill potential; its watershed is roughly three times its size. In other words, in a normal year, the Bureau of Reclamation cycles through enough water to fill Folsom 2-3 times.

Citrus Heights Water District does not control releases from Folsom Reservoir.  There is a federal and local agreed upon amount of water Folsom should hold during the rainy months, from the end of November through the end of February, in order to save room for that large Sierra runoff.

The goal is to strike a balance with multiple purposes without compromising public safety and the protection of property downstream. The US Bureau of Reclamation considers these agreements, along with other operational demands, as well as the latest forecast/current conditions to help inform its release decisions.

folsom_dam

WATER WITH THE WEATHER!

Now that the rainy season has begun turn off the sprinklers or irrigation system completely and water only when necessary.  To save even more water use a broom or rake to get leaves off sidewalks and driveways.

Sweep your sidewalks instead of hosing them off.

Sweep your sidewalks instead of hosing them off.

 

 

Paying your bills

Paying BillsWe offer many options for paying your bills:

 

STATE OF CALIFORNIA CASH FOR GRASS PROGRAM

The State of California is offering a cash for grass program. For information on this program visit http://www.saveourwaterrebates.com/ This program is not affiliated with CHWD.