Employment Opportunities

Are you a team player looking for a career serving your community in the growing field of drinking water distribution?  If you are hardworking, accountable, and enjoy working with a great team, Citrus Heights Water District invites applications for the position of Water Distribution Operator I/II.

The position will be filled at either the Water Distribution Operator I or Water Distribution Operator II classification, dependent upon candidate qualifications. The salary ranges for each classification are as follows:

• Water Distribution Operator I: $35.87 – $48.43 hourly
• Water Distribution Operator II: $39.45 – $53.27 hourly

WORK SCHEDULE AND BENEFITS:

The District observes a 4/10 work schedule, Monday-Thursday, 10-hour days. The regular work schedule for the Water Distribution Operator I/II position is 6:30 a.m. – 5:00 p.m.

Water Distribution Operators also perform Standby Duty on a rotating basis. Standby Duty begins at 5:00 p.m. on Tuesday and shall end at 5:00 p.m. on the following Tuesday. Per CHWD policy, employees assigned to Standby Duty must reside within fifteen (15) miles of the District headquarters while performing Standby Duty.

Please click here to access CHWD’s Comprehensive Benefits Package.

POSITION DESCRIPTION, DISTINGUISHING CHARACTERISTICS, AND QUALIFICATIONS:

Water Distribution Operators are directly involved in the installation, maintenance, and repair of valves, mains, services, and related potable water distribution system facilities and equipment. Performs related work as required.

Water Distribution Operator I - This is the entry-level class in the Water Distribution Operator series.  Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks.  The Water Distribution Operator I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level.  Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of the assigned area of responsibility are learned.

• Experience:
  • One year of responsible experience similar to a Water Distribution Worker with the District
• License and Certificate:
  • California Class C Driver’s License
  • Possession of, or ability to obtain, a Grade D1 Water Distribution Operator certificate from the State of California Water Resources Control Board within one year of hire.

Water Distribution Operator II - This is the journey-level class in the Water Distribution Operator series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual, or unique situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level once the incumbent meets the qualification standards of the II level, demonstrates an ability to perform the full scope of the work, and meets performance standards.

• Experience:
  • One year of responsible experience similar to a Water Distribution Operator I with the Distric
• License and Certificate:
  • California Class C Driver’s License
  • Possession of, or ability to obtain, a Grade D2 Water Distribution Operator certificate from the State of California Water Resources Control Board within one year of hire.

Please click here to access the Water Distribution Operator I/II job description.

THE IDEAL CANDIDATE:

• Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and customers.
• Demonstrates commitment, dedication, and accountability in their work, training, and professional development; and follows through in all aspects of their assignments.
• Maintains the highest level of ethical behavior in all matters.
• Works cooperatively and effectively as a team contributor on all assignments.
• Has strong attention to detail in doing the job properly and safely.
• Has excellent customer service skills and communicates with others using tact and diplomacy.
• Has demonstrated ability to exercise good judgment in troubleshooting and addressing problems.
• Is able to multitask, work in a fast-paced environment, and has the ability to meet constantly changing priorities.
• Has demonstrated ability to establish and maintain effective work relationships with those they contact in the performance of their duties.
• Enjoys working in a diverse environment.

APPLICATION PROCESS AND SELECTION PROCEDURE:

Applications and supplemental questionnaires must be submitted via email to hr@chwd.org. Materials must be complete and clearly indicate that the candidate meets the minimum qualifications. All statements made on the application and any supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from the eligibility list, or discharge from employment.

Please click here to access the Water Distribution Operator I/II Employment Application.

This position will be open until filled. The first review of applications will begin on Thursday, June 18^th, 2026. Applications will be reviewed on a weekly basis thereafter until the position is filled.

Part I: Application - (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. Incomplete, late, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and other documents can be emailed with your application to hr@chwd.org.

All completed applications and supplemental questionnaires will be reviewed for each applicant’s ability to meet the minimum work experience, training, and education qualifications.

Successful candidates will be placed on a Qualified Candidate List and may be invited to participate in in-person interviews. In-person interviews are anticipated to take place in late June and early July 2026; specific dates will be provided to selected candidates.

All communication and notices will be sent via e-mail.

 Additional inquiries about the position may be directed to the District’s Human Resources department at 916-725-6873 or hr@chwd.org.  Citrus Heights Water District is not responsible for the failure of digital forms in submitting your application.

Candidates with a disability who may require special assistance in any phase of the application or selection process should advise Human Resources by emailing hr@chwd.org.

The Citrus Heights Water District is an Equal Opportunity Employer.

Are you a customer-focused professional who enjoys helping others, resolving billing and service questions, and supporting a team that serves the community?

If you are detail-oriented, flexible, and thrive in a fast-paced environment, Citrus Heights Water District invites applications for the position of Customer Service Technician.

SALARY RANGE:

Customer Service Technician: $31.34 - $42.31 hourly

WORK SCHEDULE AND BENEFITS:

The District observes a 4/10 work schedule, Monday–Thursday, 10-hour days. The regular work schedule for this position is 7:00 a.m. – 5:30 p.m.

Please click here to access CHWD’s Comprehensive Benefits Package.

POSITION DESCRIPTION, DISTINGUISHING CHARACTERISTICS, AND QUALIFICATIONS:

Under immediate supervision, the Customer Service Technician performs a variety of customer service and billing support duties, including processing payments, maintaining customer accounts, responding to billing inquiries, and coordinating service orders. The position also provides administrative support to an assigned supervisor and performs related work as required.

This is the entry-level class in the Customer Service series. Employees in this class typically have little or no directly related work experience but demonstrate the ability to perform the full scope of duties and meet performance standards. Incumbents work under close supervision while learning job tasks, progressing to general supervision as procedures and processes are learned.

• Experience:
  • Two (2) years of responsible experience similar to Customer Service Technician is desirable.
• Education:
  • Equivalent to completion of the twelfth (12th) grade supplemented by coursework in business or accounting is desirable.
• License:
  • Valid California Class C Driver’s License may be required. A satisfactory driving record is required.

Please click here to access the Customer Service Technician job description.

THE IDEAL CANDIDATE:

• Works independently while understanding the importance of communication and coordination with team members and customers.
• Demonstrates accountability, professionalism, and strong work ethic.
• Maintains a high level of integrity and ethical behavior.
• Provides excellent customer service and communicates clearly and courteously.
• Has strong attention to detail and accuracy in data entry and recordkeeping.
• Demonstrates sound judgment and problem-solving skills.
• Is able to multitask and adapt to changing priorities.
• Works cooperatively and effectively as a team contributor.
• Builds positive relationships with a diverse customer base.

APPLICATION PROCESS AND SELECTION PROCEDURE:

Applications, supplemental questionnaires, resumes, and cover letters must be submitted via email to hr@chwd.org. Materials must be complete and clearly indicate that the candidate meets the minimum qualifications. All statements made on the application and any supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from the eligibility list, or discharge from employment.

Please click here to access the Customer Service Technician Employment Application

This position will be open until filled. The first review of applications will begin on Thursday, May 28th, 2026, and applications will be reviewed on a weekly basis thereafter until the position is filled.

Part I: Application - (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. Incomplete, late, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and other documents can be emailed with your application to hr@chwd.org.

All completed applications and supplemental questionnaires will be reviewed for each applicant’s ability to meet the minimum work experience, training, and education qualifications.

Successful candidates will be placed on a Qualified Candidate List and may be invited to participate in in-person interviews. Specific dates will be provided to selected candidates.

All communication and notices will be sent via e-mail.

Additional inquiries about the position may be directed to the District’s Human Resources division at 916-725-6873 or hr@chwd.org.  Citrus Heights Water District is not responsible for the failure of digital forms in submitting your application.

Candidates with a disability who may require special assistance in any phase of the application or selection process should advise Human Resources staff by emailing hr@chwd.org.

The Citrus Heights Water District is an Equal Opportunity Employer.

Are you interested in accounting, finance, customer service, and public service? Join our team as an Accounting/Customer Service Intern and gain hands-on experience supporting the daily operations of a public water agency. This internship offers a unique opportunity to work alongside staff across departments, learn about public sector accounting and utility customer service, and develop valuable professional skills in finance, communication, and administrative support.

Position(s) available: up to two (2)

Compensation: $16.90 - $29.11 hourly

Duration: The maximum duration of any paid Citrus Heights Water District internship is up to 11 months, not to exceed 28 hours per week, and not to exceed eight hours per day. Interns cannot work more than 1,000 total hours during their internship term.

What You'll Do

• Assist with customer service activities, including answering questions, processing payments, and supporting customer account updates

• Support accounting and finance staff with data entry, filing, invoice processing, and record organization

• Assist with utility billing processes and financial reconciliations

• Provide administrative support for special projects and department operations

• Learn about local government operations, public utilities, and professional workplace practice

• Deliver courteous and professional service to District customers and staff

A complete job description for the Intern classification can be found by clicking the following link: Intern job description.

The position(s) will be opened until filled. The first review of applications will be on Thursday, May 28^th, 2026, and applications will be reviewed on a weekly basis thereafter.

Interested candidates must submit a cover letter and resume to hr@chwd.org.

All communications and notices will be sent via e-mail. Additional inquiries about the position may be directed to Human Resources staff at 916-725-6873.

Candidates who may require any special assistance in any phase of the application or selection process should advise CHWD by emailing hr@chwd.org.

The Citrus Heights Water District is an Equal Opportunity Employer.