Managing Responsibly and with Transparency

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Transparency 1

Catalog of Enterprise Systems

SB 272 defines an “enterprise system” as a software application or computer system that collects, stores, exchanges, and analyzes information that the agency uses and that meets the following conditions: (1) it is a multi-departmental system or a system that contains information about the public; and (2) it is a “system of record” — that is, a system that serves as an original source of data within the agency.

Under SB 272, enterprise systems do not include information technology (IT) security systems (including firewalls and other cybersecurity systems); physical access control systems; employee identification management systems; video monitoring and other physical control systems; infrastructure and mechanical control systems (including those that control or manage street lights, electrical, natural gas, water, or sewer functions); systems related to emergency services (such as 911 dispatch and operations); or data and information that would reveal vulnerabilities to, or otherwise increase the potential for an attack on, the agency’s IT system.

CHWD employs the following enterprise systems to meet our customer and operational needs:

Citrus Heights Water District Website Privacy Policy

This Policy describes how the Citrus Heights Water District (“District”) (“our”, “we” or “us”) collects data from you when you use our website and how it uses this personal data.

Our Policy focuses on Personal Information – information about you that is personally identifiable, such as contact information (e.g. , name, telephone, address, email address) and any other non-public information that is associated with such information (collectively, “Personal Information”). Please read this policy carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us as described at the end of this Policy.

We collect two types of information: (1) information we receive from you about you, and (2) information that we collect through your use of this website.

When you ask a question of or submit a comment to District via our “Contact Us” feature or join our mailing list, you may be asked to provide your name and either a telephone number or email address to allow us to respond to you. You will be asked to provide your name and email address if you would like to join our mailing list. If you choose not to participate in these activities, your choice will in no way affect your ability to use any other feature of the website.

You also provide us information in other ways, such as via your browser’s cookies or through similar technologies when you use or view our website. Cookies are text files placed on your computer to allow us to facilitate an ongoing internet interaction. Cookies do not compromise your privacy or security and only last until you close your browser. Using web browser settings you can refuse the cookies, or delete the cookie file from your computer. Information on how to delete cookies from your computer can be found at the following website:

When you visit our website, transaction log information is also collected, which includes: your domain name or Internet Protocol address, browser software used, requests submitted to our web-servers, date and time the website was accessed, and statistical information about which web pages you visited. We use these tools to improve the quality of our website including for storing user preferences, tracking user trends. The site will measure visitor analytics at an aggregate level (counts of visits, ranking of top pages visited, etc.), and will use cookies to track. No individual user data will be reported or identifiable.

District does not track its visitors over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, most web browsers will allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.

We will maintain your Personal Information for 26 months after your last visit to our website.

The District regularly reviews it Privacy Policy. We will post any revised version of the Privacy Policy on this webpage.

You may request information about the types of Personal Information that we collect, the sources that we collect Personal Information from, the purpose for collecting Personal Information, and the categories of third parties with whom we share Personal Information. You may also request that we delete Personal information about you. You may request this information or ask that we delete your Personal Information by contacting us at the email or mailing address below. You may complain to a regulator.

Citrus Heights Water District
P .O. Box 286. Citrus Heights, CA 95611

If you have any questions, concerns, or complaints regarding our Privacy Policy or a request for access, correction, or deletion of Personal Information, please call our Privacy Officer at 916-725-6873 or contact us by US postal mail at the following address: 6230 Sylvan Road, Citrus Heights, CA 95610.