Notice of Nondiscrimination

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Notice of Nondiscrimination 1

CHWD Nondiscrimination Notice

Citrus Heights Water District (CHWD) believes in equal access and opportunity for all. In compliance with applicable state and federal civil rights laws, CHWD does not discriminate against or exclude people from its programs and services on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

CHWD is committed to providing equal access and nondiscriminatory services to all individuals, including those with impaired vision, impaired hearing, and those who may have difficulty understanding English. We provide extra support to meet these needs.

Auxiliary Aids and Services

For visual impairments accommodation, we offer aids and services including qualified readers who can read out loud to you and programs with enlarged text.

For auditory impairments accommodation, we offer aids and services including captioning and video remote ASL interpreting services.

For Limited English Proficiency (LEP) accommodation, we offer free language services, including:

  1. Qualified interpreters who can help you communicate.
  2. Information in different languages, so you can understand important details.

If you need any of these services or have any questions, please reach out to Brittney Moore, our Administrative Services Manager/Civil Rights Coordinator. She is here to assist you.

If you feel that we have not provided these services or have treated you unfairly based on your race, color, nationality, age, disability, or gender (including pregnancy, sexual orientation, and gender identity), please let us know. You can file a complaint through email, mail, or phone using the contact details below:

Brittney Moore, Civil Rights Coordinator

Mailing Address:
Citrus Heights Water District
P.O. Box 286.
Citrus Heights, CA 95611

Phone: 916-725-6873

We value your feedback and are committed to ensuring a positive experience for everyone.