Water Rates
It is the mission of the Citrus Heights Water District to furnish a dependable supply of safe, high quality water delivered to its customers in an efficient, responsive, and affordable manner.
Thank you for your continued support of the Citrus Heights Water District. We commit to balancing current needs with planning tomorrow’s water system.
Our Commitment To You
Our commitment to you - our valued customer - is demonstrated through responsive customer service, capital improvements, infrastructure maintenance, water efficiency programs, and legislative and supplier advocacy to protect your interests. In addition, we are planning for long-term reliability of our water supply through infrastructure replacements and expanded access to groundwater resources.
We also strive to maximize value for our customers and keep our overhead low, while maintaining and upgrading the facilities that deliver safe and reliable drinking water to more than 20,000 service connections.
We are planning for the long-term reliability of our water supply through infrastructure replacements and expanded access to groundwater resources with three critical system improvements:
- Replacing aging water mains
- Replacing aging water meters
- Expanding groundwater supply
Did You Know?
Key Successes in the Past Year:
- 489 water service connections installed or replaced
- 9,966 linear feet of water mains installed or replaced
- 32 easements obtained
- 64 water valves and 18 fire hydrants installed or replaced
- 239 water meters installed or replaced
- Hosted 124 people at FREE WaterSmart classes
- Completed 44 FREE irrigation audits and installed 30 FREE smart controllers
Summary of Rates and Fees
Your bill is calculated in two parts: one for your water consumption and one for your service charge. The water consumption charge is based 100 percent on the amount of water you consume. The service charge is based on the size of your meter and covers the cost of providing service including water system maintenance and meter reading.
Your water bill contains information about the quantity of water that you are using, giving you the chance to adjust your water use practices to reduce your water consumption. Click here for more information about your water bill.
Water Efficiency Saves Money and Resources
Saving water needs to be a way of life for all Californians. Did you know that water use outside the home can account for more than 60 percent of the water we use? For most customers, the most effective way to reduce water use is to implement water-efficient landscape practices. Visit our Water Efficiency Tips to learn about the simple things you can do to reduce your water use year-round.
Frequently Asked Questions
Much of the District’s infrastructure, including water mains and water meters, is nearing the end of its useful life. If the water delivery system is not kept up to date, catastrophic incidents, caused by malfunctions could become more likely. System failures can cause property damage from flooding and waste large quantities of precious water. These incidents are expensive, so taking the necessary precautions is much less costly over time.
Please watch the CHWD Fall 2024 Waterline Update Video
For more information, please contact Citrus Heights Water District at (916) 725-6873. We are happy to answer any questions you may have.
Please send any questions via email to: communications@chwd.org
