Contact Us
Connect to Citrus Heights Water District Contacts
CHWD strives to provide great service to our customers. For customer service questions or to reach a specific division, contact us through the information provided here.
We make every effort to answer all communications in a prompt manner.
Contact Us
Customer Service: 916-725-6873 | hello@chwd.org
Water Efficiency: waterefficiency@chwd.org
Water Quality: waterquality@chwd.org
Engineering: eng@chwd.org
Media Inquiries: communications@chwd.org
Citrus Heights Water District
6230 Sylvan Rd.
Citrus Heights, CA 95610
Mailing Address:
Citrus Heights Water District
P .O. Box 286. Citrus Heights, CA 95611
Call CHWD 24-hours a day, seven days a week at (916) 725-6873 for all water emergencies.
Citrus Heights Water District is here to help you with any water emergencies.
If a water pipe bursts at your home, we recommend that you immediately turn off your main water valve. This valve is typically located on a water pipe that comes out of the ground and into the side of your house, frequently located below a hose bib. If you are unable to locate this valve or turn it off, contact CHWD and we will assist you.
If you see conditions such as an open or damaged fire hydrant, water seeping up from underground or other signs that an underground water line may be broken, please report it to CHWD immediately.
Call CHWD 24-hours a day, seven days a week at (916) 725-6873 for all water emergencies. Outside of normal business hours, you will hear a recording with instructions on how to reach an attendant who can contact the District’s on-call employee.