COVID-19 Updates

Latest COVID-19 Update

Due to an order from Sacramento County Public Health and the State of California our lobby will be closed to the public effective 03/18/20. During this time, customers can take advantage of our online bill pay service at, or pay by phone by dialing (916)725-6873, and selecting option 2. To speak with a Customer Service Representative please select 0.

District Operations will continue, and our staff is here to help. Please call our main line if you are experiencing a water emergency or an issue with your water service.

The COVID-19 virus has not been detected in drinking water systems. CHWD’s water is treated and continues to remain a safe and healthy source of drinking water.