Customer Advisory Committee

Meetings | CAC Member Directory | Email Notifications
To Apply for our Customer Advisory Committee click here.

Helping Plan the Future of Water in Our Community

Citrus Heights Water District has been serving our customers for nearly 100 years and we’ve always worked hard to plan for the future water needs of our customers. In this spirit of stewardship, CHWD is reaching out to the community for input on the best means for re-investing in our system’s infrastructure. Most of the District’s water mains were installed between the 1960s and 1980s, and water meters were installed between the 1980s and 2000s. These are key components of our water system, and many of these components will soon approach the end of their useful lives.

With this in mind, CHWD recently initiated two major planning efforts, the Project 2030 Water Main Replacement Study and a strategy for replacing the water meters in the District service area. These efforts will focus on developing strategies for funding and replacing our water mains and water meters, and will include evaluations of alternative options for our District that will consider the larger capital improvement program requirements of the District.

Purpose

To ensure that the alternatives considered address the needs and input from the community we serve, CHWD has formed a Customer Advisory Committee (CAC). This committee will work with CHWD staff and technical consultants to consider options to replace water mains and meters while considering key factors such as financial and technical issues. After considering policy alternatives, the CAC will present its input on strategies to replace water mains and water meters to the CHWD Board of Directors.

To learn more about our board resolution: Board Resolution for Establishing a Customer Advisory Committee (PDF)

CAC Member Directory

The CAC is made up of CHWD customers from a variety of backgrounds and neighborhoods across the District. The list of CAC members below includes their affiliation. Ex-Officio members are non-voting members of the CAC.

Meetings

CAC meetings will be held in the early evening, and will be structured, facilitated meetings to ensure efficiency. The public may attend CAC meetings and provide feedback on the process. Interested customers can sign up for updates, including the CAC meeting schedule, location, agendas, and other relevant information, by filling out the form below or calling (916) 725-6873.

Meeting materials and agendas will be posted here at least 72 hours prior to each meeting.

Next Meeting

The next CAC meeting is being scheduled for Summer 2020. Please check this page frequently for the latest meeting information. 

Water Meter Replacement Program Meetings

Date	Type of Meeting	Agenda Packet	Materials & Presentations	Meeting Minutes
Summer 2020 (TBD)	Regular Meeting
March 11, 2020	Regular Meeting	Agenda Packet
October 23, 2019	Regular Meeting	Agenda	Presentation	Meeting Summary

Project 2030 Meetings

Document Library

For more resources, please visit our CAC Document Library

Meeting Recordings

The video recordings of the meetings are included below.

May 29, 2018 Customer Advisory Committee Meeting Part 2

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March 29, 2018 Orientation Part 1

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March 29, 2018 Orientation Part 2

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May 29, 2018 Customer Advisory Committee Meeting Part 2

March 29, 2018 Orientation Part 1

March 29, 2018 Orientation Part 2

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