District Office Hours

Monday – Thursday 8:00 am – 5:30 pm Closed on Fridays

The Monday – Thursday schedule has been adopted by the District as a cost-saving measure. As always, if you have a water emergency when the office is closed, call (916) 725-6873 and you will receive a recorded message with an emergency phone number to call for service.

Contact Us

CHWD is back at our main office!

Effective Thursday, October 8, 2015 please use the after-hours Dropbox at 6230 Sylvan Rd for all after hour payments.  Please do NOT drop off any payments at 7011 Sylvan Road Suite D after Thursday, October 8, 2015. **It will NOT be collected***

Thank you for your patience during the remodel.  We will resume business at 6230 Sylvan Rd on October 12, 2015 – Monday through Thursday from 8:00 a.m. to 5:30 p.m.

Office Location

Physical Address: 
6230 Sylvan Road
Citrus Heights, CA 95610-5610

Mailing Address:
P.O. Box 286
Citrus Heights, CA 95611-0286

Phone: 916.725.6873   |   Fax: 916.725.0345


If you wish to contact a member of the Citrus Heights Water District Board of Directors, management staff or a customer service representative, just click on the name below and an e-mail form will pop-up for your message. We strive to answer all communications in a prompt manner.


Board of Directors (Allen B. Dains, Raymond A. Riehle, Caryl F. Sheehan)
General Manager Hilary Straus
Operations Manager David Gordon
Customer Service and Billing Inquiries
Project Plan Submittal
Water Conservation
Water Quality