It is the mission of the Citrus Heights Water District to furnish a dependable supply of safe, high quality water delivered to its customers in an efficient, responsive, and affordable manner. With your help, we’ve been able to balance the daily needs of our customers with long-range planning to reinvest in the water system and ensure its stability for the next generation. These investments and reinvestments to more than 19,900 service connections help us continue to provide reliable service. Did you know that:
- We made over 1,900 water system installations and repairs between September 2016 and August 2017.
- We installed or replaced over 3,100 feet of water mains in 2017.
- We provided over 200 water rebates for water efficient clothes washers and low-flow toilets between September 2016 and August 2017.
- We assisted over 100 households with water efficiency home audits and classes between September 2016 and August 2017.
To maintain our stewardship over District costs, we need to continue making a number of system replacements and upgrades. This includes:
- Replacing aging water mains,
- Expanding the District’s system of groundwater supply wells, and
- Replacing aging water meters.
These future infrastructure replacements and upgrades require the District to maintain a sound financial position. CHWD will be requesting a rate increase for 2018 to ensure that the District can balance short-term demands and long-term needs.
CHWD currently operates, maintains, and repairs more than 271 miles of pipelines that carry water underground throughout the District’s 12-square mile service area. Replacing these decades-old water mains and pipelines is crucial to maintaining highly dependable service, which means that we need to plan and set aside funds today.
CHWD is seeking to prevent infrastructure crises and maintain system flexibility by completing capital improvement projects. By replacing and repairing decades-old pipelines that run for more than 271 miles underground, adding four additional groundwater wells, and upgrading to technologically efficient, real-time data water meters, the District will better serve you through our core values of dependability and accountability.
Thank you for your support as we move forward with a continued proactive program of system-wide investments and reinvestments. To learn more about these upgrades and why this is necessary, please view our Proposition 218 Notice that was mailed to property owners within CHWD’s service area on September 22, 2017.
Summary of Rates
The rate increase, based on monthly average of 20 units of consumption for a family of four in a single family home with a one-inch water meter, is about $1.68 per month.
Below is a summary of the changes to the bi-monthly customer service charges and usage charges for water consumed.
|Type of Charge||Applied Basis or Frequency||2017 Adopted||2018 Adopted||Bi-monthly $ Change|
|Charges for Metered Rate Customer Accounts|
|Service Charge, Domestic, Commercial & Irrigation Meters|
|Service Charge, Combination Meters|
|Other Service Charges|
|Service Charge, Construction Meters||
|Usage Charges for Water Consumed||1 unit = 100 cubic feet = 748 gallons|
|Domestic, Commercial, Irrigation, Combination All meter sizes||per unit||$0.9871||$1.0167||$0.0296|
|Construction Meters||per unit, for all units bi-monthly||$2.9600||$3.0488||$0.0888|
|Unannexed property (surplus water only)||multiplier times annexed rate, applied to service charge and commodity charge||3||--------|
|Commercial Fire Sprinkler Service Charges|
Regional Rate Comparison
CHWD has a proven record of providing quality service at low rates. CHWD rates have been lower than the average for the region for well over a decade. With the adopted rate increase for 2018, CHWD customers will continue to pay lower rates compared to many other water customers in the Sacramento area.
Rate Calculator – 2017 Water Rate Adjustments
To use this calculator, plug in your water usage from your previous water bill as shown in the image below. Feel free to play around with different water usage quantities to see how this affects what you pay.
Frequently Asked Questions
Why Is This Rate Increase Taking Place?
This rate increase is requested to ensure the District can continue to balance the short-term demands of customers with long-term needs to replace aging infrastructure and keep the system up to date and reliable. The cost of water from our water supplier has gone up and are projected to increase further in the next four years. which decreases the amount of revenue for the District to invest back into its water system.
Why Does Infrastructure Need To Be Replaced?
Much of the District’s infrastructure, including water mains and water meters, is nearing the end of its useful life. If the water delivery system is not kept up to date, catastrophic incidents, caused by malfunctions could become more likely. System failures can cause property damage from flooding and waste large quantities of precious water. These incidents are expensive, so taking the necessary precautions are much less costly over time.
For More Information
For more information about the 2018 water rate adjustments, please contact Citrus Heights Water District at (916) 725-6873. We are happy to answer any questions you may have.
Please send any questions via email to: firstname.lastname@example.org
Click here to view the Neighborhood Community Meeting Presentation
October 26, 2017 Presentation to Citrus Heights City Council